- Before starting your booking in OSM have the following information to hand as you will be asked to provide this during the booking process:
- Area/pitches required
- Number of adults / young people
- Number of and approximate sizes of tents
- Whether you will be cooking centrally or in patrols.
- The number of vehicles you expect to bring
- Approximate arrival/departure times
- All bookings made online are created in a provisional state and will be reviewed by the booking secretary. Providing the information requested above will help to us to process your booking efficiently.
- During the booking process you will be able to choose the area/pitches you wish to book for your group. We may, from time to time, need to change the location you have chosen. This could be due to the answers you provide to the booking questions; weather/site conditions; or unplanned site maintenance. Should we need to change then we will contact you with alternative options, where possible.
- We ask for your contact details at the time of booking. We only need your email address and a contact phone number, preferrably mobile. There is no need to provide a contact address, but you may do so if you wish.
- Arrival times for weekends are from 6pm, departure time is 4pm. However, should you wish to arrive earlier and spend the day of your arrival on site then add an “Early Arrival Charge” to your booking. Early arrivals are subject to warden availability.
- If you wish to book any of the onsite activities during your stay then they can be also be added to your booking (see our activity booking guidelines). Activities can be booked later, see the section on changing your booking below for more information.
- All bookings must be made at least 7 days in advance of the date being booked. This allows us to ensure we have warden cover.
- Once your booking has been reviewed and approved you will receive a confirmation email with a booking form attached and terms and conditions. Please check the booking form, paying particular attention to deposit amounts and deadlines.